Privacy Policy

Who we are

Migo Studio is a subscription-based design and marketing service operated by Emily Camilo, based in New Zealand. When we refer to "Migo Studio", "we", "us", or "our" in this policy, we mean Emily Camilo trading as Migo Studio.
 

We take your privacy seriously. This policy explains what personal information we collect, why we collect it, how we use it, and your rights under the New Zealand Privacy Act 2020.
 

What information we collect

Information you give us directly When you fill in our contact or enquiry form, subscribe to our services, or communicate with us, we may collect your name, business name, email address, phone number, and any other information you choose to share with us about your business needs.
 

Information collected automatically If our website uses analytics tools (such as Google Analytics), we may collect information about how you use our website, including your IP address, browser type, pages visited, and time spent on pages. This information is collected in aggregate and is not used to personally identify you.
 

Information you share while we work together During the course of our working relationship, you may share business information, brand assets, creative briefs, marketing plans, and other materials. We treat all such information as confidential.
 

Why we collect your information

We collect and use your personal information to:

• Respond to your enquiries and assess whether our services are a good fit for your business

• Provide and manage our subscription services

• Communicate with you about your projects, requests, and deliverables

• Send you relevant updates about Migo Studio (you can opt out at any time)

• Improve our website and services

• Meet our legal and accounting obligations
   

We will not use your information for any purpose that you would not reasonably expect.
 

How we store your information

Your information may be stored and processed using the following third-party platforms:

• Email — for direct communications

• Slack — for day-to-day project communication

• Trello — for project and request management

• Hnry — for accounting and invoicing

• WIX Forms — for form submissions

• Stripe or similar — for payment processing
   

Each of these platforms has its own privacy policy and security measures. We choose platforms with strong privacy and security standards, but we cannot be held responsible for their individual practices.

Your information is stored securely and is accessible only to Emily Camilo and, where necessary, the third-party platforms listed above. We do not sell, rent, or share your personal information with any other third parties for marketing purposes.
 

How long we keep your information

We keep your personal information for as long as is necessary to provide our services and meet our legal obligations. Client records are generally kept for seven years after the end of a working relationship, in line with New Zealand tax law. You may request deletion of your information at any time (see Your Rights below).
 

Your rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Ask us what personal information we hold about you

• Request a copy of your personal information

• Ask us to correct any information that is inaccurate or out of date

• Ask us to delete your information (subject to any legal obligations we have to retain it)

• Withdraw your consent for us to use your information at any time
   

To exercise any of these rights, please contact us at hello@migostudio.co.nz. We will respond within 20 working days.
 

If you are not satisfied with how we handle your request, you can contact the Office of the Privacy Commissioner at privacy.org.nz.
 

Cookies

Our website may use cookies to improve your experience. A cookie is a small text file stored on your device when you visit a website.
 

We may use cookies for:

• Understanding how visitors use our website (analytics)

• Remembering your preferences
   

We do not use cookies for advertising, retargeting, or tracking you across other websites.
 

You can disable cookies in your browser settings at any time, though this may affect how some parts of our website function. For more information about managing cookies, visit allaboutcookies.org.
 

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top of this page. We encourage you to review this policy periodically. If we make material changes, we will notify active clients via email.
 

Contact

For any privacy-related questions, please contact:

Emily Camilo Migo Studio hello@migostudio.co.nz